Frequently Asked Questions Go Back

Who is Medversant Technologies, LLC? Why did we change credentialing process?

General Application-Related Questions

How do I use the navigation buttons on the left to complete my application? Why are only certain fields required to save a section? What if a field doesn’t let me enter my answer? Is my information saved when I log out? What does the Save Changes button do? What does the Next button do? What does the Back button do? What does the Save This Record button do? What does the Edit button do? What does the Delete button do? What does the Update button do? What does the Cancel button do? What does the Add New button do?

Credentialing-Related Questions

Do I use my legal name or the name under which I practice? Should I list my nickname in Other Names? Do I have to list all of my degrees in Degree Titles? Why is my primary residence address requested? Can I enter a P.O. Box as my home mailing address? Why must I provide my primary practitioner type and state(s) of practice? Do I have to include my Date of Birth? Do I have to include my Social Security number? What is a DEA Registration number? I write prescriptions under several DEA Numbers, which one do I list here? What is a CDS Registration number? What is the Registration Number related to my practicing specialty? Do I have to enter expired credentials (DEA, CDS, Licenses, Board Certifications, etc.)? What if I can't find my specialty in the drop-down list? What is a professional school? What do I do if I went to more than one professional school? Can I combine my internship and residency into one record? Do I have to list incomplete internship/residency programs? What if my internship, residency or fellowship was rotating or transitional? What if there was no university affiliated with my training program? Do I need to enter foreign teaching appointments? Do I include my training facilities under healthcare facility affiliations? Do I need to enter foreign healthcare facility affiliations? Why must I enter Pending as my Privileges Status if my application is in process? Do I need to enter foreign professional liability and coverage information? Do I need to enter foreign professional liability and coverage information? Do I include hospitals where I did my training? What is meant by an Effective Date? Do I need to enter foreign employment? Do I need to enter foreign practice location information? Can I enter a P.O. box as my practice office address? Can I enter "same" in the address fields? What if I have the same hours every day? Do I need to list each day separately? My practice group is very large. Do I need to enter all of my partners' names? What if my office manager, billing contact and credentialing contact are the same person? Do I still need to list them separately? What exactly do you mean by Limitation? What is a Covering Colleague?

Documentation Upload

Why do I have to upload copies of my license, DEA Registration, ECFMG Registration, etc. when you are going to verify my status with the issuing agencies anyway? How do I upload a document? What if I uploaded the wrong document? Do I need to upload copies of my expired documents? If I change my document information in Audit Application Documents or Manage Documents, does it change it in the application section? If I delete a document on the Audit Application Documents page, will it delete all previous copies that I have uploaded?

Attestation And Release

In the Release of Information section, if I don’t see the healthcare facility or hospital for which I wish to authorize release of information, what do I do? In the Release of Information section, if I don’t see the health plan for which I wish to authorize release of information, what do I do? How does Attestation work? How do I create a digital signature? What is an eSignature? What is the difference between a digital signature and an eSignature? Why do I have to go through the Attestation process again when I change information or upload a new document?
Copyright © 2009-2016 Medversant Technologies, LLC. All Rights Reserved